Privacy Policy

Privacy Policy for Royal Home Services LLC

Last Updated: 12-3-2024

At Royal Home Services LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

  • Name, address, phone number, and email address.
  • Payment information for processing transactions.
  • Details related to your service preferences or inquiries.

1.2 Non-Personal Information

  • Browser type, IP address, and usage data when you visit our website.
  • Cookies and similar technologies for website analytics and improvements.

2. How We Use Your Information

We use your information to provide you with exceptional service, including but not limited to:

  • Scheduling and confirming service appointments.
  • Processing payments and sending invoices.
  • Sending service updates, promotions, and reminders via SMS or email (with your consent).
  • Responding to your inquiries and improving our services.

3. SMS Consent and Communications

If you opt-in to receive SMS communications, you consent to:

  • Receive service updates, appointment reminders, and promotional offers.
  • Opt-out at any time by replying "STOP" to any SMS message.

We will not share your phone number or SMS opt in data with third-party affiliates for marketing purposes. For more details on SMS communication, refer to our SMS Terms and Conditions.

4. How We Protect Your Information

We use industry-standard measures to protect your personal information, including:

  • Secure data storage and encryption technologies.
  • Restricted access to sensitive data by authorized personnel only.
  • Regular security reviews to ensure your information remains safe.

5. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share information in the following circumstances:

  • With trusted service providers or partners who assist in delivering our services (e.g., payment processors).
  • If required by law or to protect the rights, property, or safety of Royal Home Services LLC, our customers, or others.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

 

6. Your Privacy Choices

You have control over your personal information and can make the following choices:

  • Opt-Out of SMS Communications: Reply "STOP" to any SMS to opt out.
  • Update Your Information: Contact us to update or correct your personal details.
  • Disable Cookies: Adjust your browser settings to decline cookies if desired.

7. Links to Third-Party Websites

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in a revised "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: [email protected]    
  • Phone: 404 552 5180
  • Address: 444 Manget Street SE Marietta GA 30062

By using the services of Royal Home Services LLC, you acknowledge that you have read and agreed to this Privacy Policy. Your trust is important to us, and we are committed to protecting your privacy.

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